Privacy Notice
Last updated: 11.11.2026
This is an English translation of our notice under the Turkish Personal Data Protection Law No. 6698 ("KVKK"). In case of any difference, the Turkish version prevails.
1. Data controller
Your personal data is processed by Dt. Ali Buğrahan Güler (Dt. Ali Buğrahan Güler Diş Kliniği) as the data controller, within the scope described below.
Address: İstiklal Mahallesi, Mithatpaşa Caddesi No: 44-A, Ümraniye / Istanbul
Phone: 0541 152 77 42
Email: dt.alibugrahanguler@gmail.com
2. What personal data do we process?
| Category | Example | When |
|---|---|---|
| Identity | Name, surname | When you fill in the appointment form or contact us |
| Contact | Phone number, email address | When you reach us by phone, WhatsApp or email |
| Appointment request | Treatment of interest, preferred time, your note | The appointment form and the "Ask on WhatsApp" buttons |
| Health data (special category) | Your complaint, examination findings, X-rays and treatment records | During examination and treatment at our clinic |
| Security logs | IP address, date and time, browser information | When you visit the site, in the hosting server logs |
We do not use cookies or analytics for advertising, profiling or tracking visitors. You do not have to write any health information in the appointment form; you can share it in person at the examination.
3. Why do we process it?
- To respond to your appointment request and questions,
- To provide examination, diagnosis and treatment, and to prepare and follow your treatment plan,
- To remind you of check-up appointments,
- To fulfil record-keeping and reporting duties under health legislation,
- To keep the website secure.
4. Legal grounds
Identity, contact and appointment data are processed under Article 5(2) of the KVKK: (c) it is directly related to the formation or performance of a contract, (ç) it is necessary to fulfil our legal obligations, and (f) it is necessary for our legitimate interests, provided your fundamental rights and freedoms are not harmed.
Under Article 6 of the KVKK, health data is processed for medical diagnosis, treatment and care by the dentist and authorised staff, who are bound by confidentiality.
5. How we collect it
Your data is collected through the appointment form on our website, WhatsApp, phone, email and the examination process at our clinic, partly by automated means, in electronic and physical form.
The appointment form does not save your information on a server. When you submit it, your details open as a ready message in WhatsApp on your own device, and you send the message yourself.
6. Who do we share it with?
- Transfer abroad (WhatsApp): Our WhatsApp conversations are processed on servers of WhatsApp LLC / Meta Platforms abroad. This transfer is based on the explicit consent you give with the checkbox in the appointment form. Giving consent is optional; you can call us instead.
- Hosting: Our website runs on servers of Hostinger International Ltd., where security logs are kept.
- Map service: The map in the contact section loads from Cloudflare (cdnjs) and OpenFreeMap / OpenStreetMap servers only when you approach that section; your IP address is shared with these providers. This is based on our legitimate interest in showing our location.
- Video service: YouTube video thumbnails load from YouTube (Google) servers; the video itself does not load until you press play.
- Authorities: The Ministry of Health and other authorised public bodies, only as required by law.
- Laboratories: When needed for your treatment (for example making a crown or denture), dental laboratories receive only the necessary information.
7. Retention
Your data is kept for as long as needed for its purpose and for the periods required by law, especially health legislation. After that it is deleted, destroyed or anonymised.
8. Your rights under Article 11 of the KVKK
- To learn whether your personal data is processed,
- To request information if it is processed,
- To learn the purpose of processing and whether it is used accordingly,
- To know the third parties in Türkiye or abroad to whom it is transferred,
- To request correction if it is incomplete or inaccurate,
- To request deletion or destruction under Article 7 of the KVKK,
- To request that third parties be notified of such correction, deletion or destruction,
- To object to a result against you arising solely from automated analysis,
- To claim compensation for damage caused by unlawful processing.
9. How to apply
You can send your requests in writing, with information that identifies you, to İstiklal Mahallesi, Mithatpaşa Caddesi No: 44-A, Ümraniye / Istanbul, or by email to dt.alibugrahanguler@gmail.com from the email address registered with us, in line with the Communiqué on the Procedures and Principles of Application to the Data Controller. Requests are answered free of charge within 30 days at the latest.
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